Benefits Activation: How Catch Health Helps You Get the Most from Your Plan

Choosing a health plan is an important first step, but it’s only the beginning. To truly get value from your coverage, your benefits need to be activated, understood, and used correctly.

That’s where Catch Health comes in.

Benefits activation is the process of turning your policy into real, usable support for your health and everyday life. From fitness programs to prescriptions and transportation, our team helps make sure nothing you’re entitled to goes unused.

Here’s how we help bring your benefits to life.

Turning Coverage into Real Value

Many health plans include extras like fitness programs, transportation, prescription savings, or post-hospital support. These benefits can make a meaningful difference, but only if they’re activated and used correctly.

When benefits aren’t set up properly, members may:

• Miss out on services they’re entitled to
• Pay more out of pocket than necessary
• Feel unsure about how or when to use their coverage

A call with a Catch Health Advisor helps remove that uncertainty.

What a Catch Health Advisor Helps You Activate

When you call Catch Health, you’re not just asking questions; you’re getting hands-on support to make sure your benefits are ready to use.

Wellness and Fitness Benefits That Keep You Moving

Many plans include fitness benefits such as SilverSneakers, but eligibility and access depend on your specific plan.

During your call, a Catch Health Advisor can:

• Confirm whether your plan includes SilverSneakers or a similar program
• Walk you step by step through enrollment by phone
• Help you find participating gyms, fitness locations, or at-home options
• Explain what’s included, such as classes or virtual workouts, and what may not be covered

This helps ensure you can start using your fitness benefits with confidence.

Transportation to Medical Appointments

If your plan includes transportation services, setup and scheduling are key.

A Catch Health Advisor can:

• Confirm whether transportation is included and how many trips are available
• Help complete any required setup
• Explain how to schedule rides properly
• Review advance notice rules to avoid denied trips

This support helps remove barriers to getting the care you need.

Meals, In-Home Support, and Post-Discharge Services

Some plans offer additional support after a hospital stay or during recovery.

On your call, an advisor can:

• Explain which health events qualify for meals or in-home services
• Help initiate benefit requests
• Set clear expectations for approval timelines and documentation

Knowing when and how to use these benefits can make recovery easier.

Prescription and Pharmacy Support

Prescription coverage can be confusing, especially when costs vary by pharmacy or delivery method.

Catch Health helps with:

• Mail-order prescription setup and transfers
• Understanding delivery timelines and refill options
• Finding preferred pharmacies for lower copays
• Understanding drug coverage and alternatives when needed

This can lead to savings and fewer surprises at the pharmacy.

Vision, Dental, and Hearing Benefits

These benefits often come with allowances, limits, or network rules.

We can help you:

• Understand when and how benefits can be used
• Locate in-network providers
• Clarify frequency limits and approval requirements
• Schedule services when required by the carrier or vendor

How Catch Health Supports You Behind the Scenes

Sometimes benefits don’t work the way they should. When that happens, you don’t have to figure it out alone.

Catch Health may:

• Join three-way calls with insurance carriers or benefit vendors
• Help translate complex plan language into plain English
• Follow up when ID cards are delayed or benefits aren’t active
• Identify and help resolve enrollment or setup issues
• Stay involved until you understand the outcome and next steps

It’s not just information, it’s guidance, advocacy, and follow-through.

Why Benefits Activation Matters

Enrollment gets you covered. Activation is what makes your plan work for you.
Calling Catch Health is what helps your plan work for you. We provide:

• Ongoing guidance
• Advocacy when issues arise
• Support to help ensure your benefits are actually used

Our goal is simple: to help you feel confident, supported, and informed every step of the way.

Why Benefits Activation Matters

Enrollment gets you covered. Activation is what makes your plan work for you.
Calling Catch Health is what helps your plan work for you. We provide:

• Ongoing guidance
• Advocacy when issues arise
• Support to help ensure your benefits are actually used

Our goal is simple: to help you feel confident, supported, and informed every step of the way.